Child Sexual Abuse Material (CSAM) Policy

Zero Tolerance for Harmful Content
Last Updated:
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Compliance Statement

Chatap strictly complies with Google Play's Developer Program Policies and applicable laws regarding child safety and prohibited content.

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Content Restrictions

User-Generated Content

Our application supports text-based user-generated content only. Any content that promotes, contains, or implies CSAM or other illegal activities is strictly prohibited and will result in immediate account termination.

Prohibited Activities

  • Sharing, promoting, or soliciting CSAM content
  • Grooming or predatory behavior towards minors
  • Impersonating minors for malicious purposes
  • Sharing explicit or inappropriate content involving minors
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Moderation and Detection

Automated Filtering Systems

We employ advanced automated filters to detect and block inappropriate language, including profanity and potentially harmful content, in real-time.

Human Moderation Team

Our dedicated moderation team actively reviews user-generated content and investigates user reports to identify policy violations.

Behavioral Analysis

We monitor user behavior patterns to detect and prevent suspicious activities that may indicate policy violations.

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User Reporting System

In-App Reporting

Users can report inappropriate content or behavior through our integrated in-app reporting system. All reports are reviewed promptly by our moderation team.

Automatic Account Blocking

Accounts that receive 5 or more valid reports are automatically blocked pending investigation. Repeated violations result in permanent banning.

Confidential Reporting

All reports are handled confidentially. Users can report concerns without fear of retaliation.

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Enforcement Actions

Immediate Account Termination

Accounts involved in sharing CSAM or committing severe violations are permanently banned without warning.

Law Enforcement Cooperation

  • In serious cases, we cooperate fully with law enforcement authorities
  • We preserve and provide relevant data when legally required
  • We comply with all legal requests and court orders
  • We report severe violations to appropriate authorities as required by law

Data Retention for Investigation

While user accounts are automatically deleted after 90 days of inactivity, we may retain data longer when necessary for ongoing investigations or legal requirements.

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Age Restrictions and Privacy

Age Requirements

Chatap is designed for users aged 18 and above. We do not knowingly allow individuals under 18 to use our services.

Child Privacy Protection

We do not knowingly collect personal information from individuals under the age of 13. If we discover such data has been inadvertently collected, we immediately delete it.

Parental Controls

Parents or guardians concerned about their child's use of our app can contact us at support@chatap.com for assistance and account removal.

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Continuous Improvement

Policy Updates

We continuously review and enhance our safety policies and technical measures to adapt to emerging threats and maintain a secure environment.

Technology Investments

We invest in advanced detection technologies and staff training to improve our ability to identify and prevent harmful content.

Industry Collaboration

We collaborate with industry partners and safety organizations to stay informed about best practices in content moderation and child protection.

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Emergency Contact

If you encounter immediate threats or emergency situations involving child safety, contact your local law enforcement authorities immediately.

For CSAM-related reports or safety concerns within our platform, contact: support@chatap.com